Monarch Money - MX connections are not working – Incident details

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Here's an overview of our current service components and their status. For detailed information about the sync status of financial institutions and to identify if there are any widespread issues, we've got you covered: Learn more about Financial Institution Sync Status.

MX connections are not working

Resolved
Major outage
Started about 1 year agoLasted about 2 hours

Affected

Third Party Services

Major outage from 4:08 PM to 6:25 PM

MX Integration

Major outage from 4:08 PM to 6:25 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are no longer receiving errors from MX. Customers can now connect, reconnect and sync accounts connected with MX.

  • Investigating
    UTC
    Investigating

    We are currently investigating errors when customers try to connect, reconnect, and sync accounts connected to MX.