tag:status.monarch.com,2005:/history Monarch Money Status - Incident history 2026-05-26T16:24:00.000+00:00 Monarch Money tag:status.monarch.com,2005:Incident/cmpmwc3wf008ypfmmomkuecaq 2026-05-26T16:24:00.000+00:00 2026-05-26T16:24:00.000+00:00 Billing Settings page not loading Type: Incident

Duration: 1 hour and 54 minutes

Affected Components: Web app, Mobile Applications

May 26, 16:24:00 GMT+0
Investigating - Customers are currently unable to manage their web billing subscriptions. Our team is currently working on a fix..

May 26, 16:47:00 GMT+0
Identified - We've identified a fix and we are rolling out the changes.

May 26, 17:15:00 GMT+0
Monitoring - We deployed a fix and are currently monitoring the results..

May 26, 17:36:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmpbi7aeq01winltk73okmeux 2026-05-18T17:54:29.312+00:00 2026-05-18T17:54:29.312+00:00 Zillow Integration Disruption Type: Incident

Duration: 2 hours and 43 minutes

Affected Components: Zillow Integration

May 18, 17:54:29 GMT+0
Investigating - We're experiencing degraded performance with our Zillow integration. New Zillow connections and existing connection updates may be delayed. We're actively monitoring the situation and working to restore full functionality as quickly as possible..

May 18, 20:37:14 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmohj800h026k2igc3o7m6aej 2026-04-27T17:00:52.527+00:00 2026-04-27T17:00:52.527+00:00 MX is facing an outage. New connections through MX will fail, and MX syncs are delayed Type: Incident

Duration: 2 hours and 41 minutes

Affected Components: MX Integration

Apr 27, 17:00:52 GMT+0
Investigating - We are currently investigating this incident..

Apr 27, 19:42:05 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmoalf2qo0011v06wddib8s54 2026-04-22T21:15:00.000+00:00 2026-04-22T21:15:00.000+00:00 Issues accessing Monarch dashboard Type: Incident

Duration: 20 minutes

Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration

Apr 22, 21:15:00 GMT+0
Monitoring - Some users are experiencing issues loading the Monarch web app.

Apr 22, 21:30:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 22, 21:35:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Maintenance/cmnr2nzyj08sy3y8a1d40p4jz 2026-04-09T06:00:00.000+00:00 2026-04-09T06:00:00.000+00:00 Scheduled maintenance for database upgrade Type: Maintenance

Duration: 1 hour and 11 minutes

Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration

Apr 9, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 9, 06:04:35 GMT+0
Identified - Maintenance is now in progress..

Apr 9, 07:15:46 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.monarch.com,2005:Maintenance/cmng9h0dl024hmdkuczfzpwzi 2026-04-07T02:00:00.000+00:00 2026-04-07T07:25:09.961+00:00 We have scheduled a routine maintenance and will update at the scheduled time. Type: Maintenance

Duration: 27 minutes

Affected Components: Mobile Applications, Web app, Browser Extensions, API

Apr 7, 07:25:09 GMT+0
Identified - Maintenance is now in progress..

Apr 7, 07:51:48 GMT+0
Completed - Maintenance has completed successfully..

Apr 7, 02:00:00 GMT+0
Identified - We are performing a database upgrade and expect the platform to be unavailable while the operation is ongoing..

]]> tag:status.monarch.com,2005:Maintenance/cmmwbjnq7006h6tw1e49wbfkw 2026-03-18T21:30:00.000+00:00 2026-03-18T21:30:00.000+00:00 CDN update for web application frontend and static assets Type: Maintenance

Duration: 48 minutes

Affected Components: Web app, API

Mar 18, 21:30:00 GMT+0
Identified - A brief interruption or increase in latency is possible for the web app. It should not affect mobile..

Mar 18, 21:30:01 GMT+0
Identified - Maintenance is now in progress.

Mar 18, 22:18:08 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.monarch.com,2005:Incident/cmmi0k6ea00vm10xemdo9ocew 2026-03-08T17:15:53.916+00:00 2026-03-08T17:15:53.916+00:00 Issue Identified - Billing Type: Incident

Affected Components: Stripe API

Mar 8, 17:15:53 GMT+0
Resolved - We have identified an issue with processing upcoming invoices. Processing subscription payments may be delayed..

]]> tag:status.monarch.com,2005:Incident/cmmdxj6an04ojpvzwzi73iw2d 2026-03-05T20:40:03.593+00:00 2026-03-05T20:40:03.593+00:00 Amazon Retail Sync Issues Type: Incident

Duration: 1 hour and 8 minutes

Affected Components: Browser Extensions

Mar 5, 20:40:03 GMT+0
Investigating - We have identified an issue affecting Amazon syncs with the Retail Sync Extension. We are working on a fix..

Mar 5, 21:48:10 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Maintenance/cmlqt7nzo04rndsfjv3a23ik0 2026-02-18T07:00:00.000+00:00 2026-02-18T07:00:00.000+00:00 Planned Maintenance - Database Maintenance Type: Maintenance

Duration: 2 hours

Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration

Feb 18, 07:00:00 GMT+0
Identified - We have scheduled a routine Database maintenance and will update at the scheduled time..

Feb 18, 09:00:00 GMT+0
Completed - Maintenance was completed successfully..

]]> tag:status.monarch.com,2005:Incident/cmlh2z0u418ri10jyqsfb9gt8 2026-02-10T20:55:57.259+00:00 2026-02-10T20:55:57.259+00:00 Third-Party Service Disruption Type: Incident

Duration: 22 minutes

Affected Components: Spinwheel Integration, Coinbase Integration, Mobile Applications, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration

Feb 10, 20:55:57 GMT+0
Investigating - We're currently experiencing degraded performance across our mobile and web app billing APIs due to a third-party service outage. Billing functions are experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible..

Feb 10, 21:13:32 GMT+0
Monitoring - The third-party service has implemented a fix and are we are currently monitoring the result..

Feb 10, 21:18:11 GMT+0
Resolved - We have confirmed this issue has been fixed and will be reviewing the findings..

]]> tag:status.monarch.com,2005:Maintenance/cml690pym01lo10kte4l3lrtk 2026-02-04T07:00:00.000+00:00 2026-02-04T07:00:00.000+00:00 Planned Database Maintenance Type: Maintenance

Affected Components: Mobile Applications, Web app, Monarch Money, Browser Extensions, API

Feb 4, 07:00:00 GMT+0
Completed - We are planning for a scheduled maintenance during that time..

]]> tag:status.monarch.com,2005:Incident/cmj7udfhh0ainfsttak88vo2v 2025-12-16T00:15:00.000+00:00 2025-12-16T00:15:00.000+00:00 Billing and Sign up Issue Identified Type: Incident

Duration: 3 hours and 26 minutes

Affected Components: Mobile Applications, Web app

Dec 16, 00:15:00 GMT+0
Identified - We have diagnosed the issue and are working on a solution..

Dec 16, 02:47:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 16, 03:41:17 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmj2k2l5o05bothagsycucxcb 2025-12-12T07:38:39.282+00:00 2025-12-12T07:38:39.282+00:00 Planned Database Maintenance Type: Incident

Duration: 3 hours and 32 minutes

Dec 12, 07:38:39 GMT+0
Monitoring - We are currently performing scheduled database maintenance and expect 2-5 minutes of downtime..

Dec 12, 11:10:55 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Maintenance/cmizgk9ga02ohfkskoze2jcjx 2025-12-12T06:00:00.000+00:00 2025-12-12T06:00:00.000+00:00 Planned Database Maintenance Type: Maintenance

Duration: 4 hours and 53 minutes

Affected Components: Mobile Applications, Spinwheel Integration, Coinbase Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, , Finicity Integration, Third Party Services →

Dec 12, 06:00:00 GMT+0
Identified - We have scheduled a routine Database maintenance and will update at the scheduled time..

Dec 12, 06:18:35 GMT+0
Identified - We are currently performing a scheduled maintenance.

Dec 12, 11:11:26 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.monarch.com,2005:Incident/cmj0o54g502fipwda8wzw1i0h 2025-12-10T23:57:04.024+00:00 2025-12-10T23:57:04.024+00:00 Issue Identified Type: Incident

Duration: 14 hours and 34 minutes

Affected Components: Browser Extensions

Dec 10, 23:57:04 GMT+0
Identified - We are investigating degraded performance because of a downstream service outage. Retail syncs may not work, and category selection may be affected..

Dec 11, 00:49:54 GMT+0
Identified - We are continuing to work on a fix for this incident. The category latency should be resolved, but some retail syncs remain affected..

Dec 11, 14:30:47 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmi4k554f003wsp9dkubo9h5a 2025-11-18T11:55:00.000+00:00 2025-11-18T11:55:00.000+00:00 Issues with our DNS provider, app inaccessible Type: Incident

Duration: 5 hours and 53 minutes

Affected Components: Mobile Applications, Web app, Connection Status Dashboard, Monarch Money, , Browser Extensions, API, Website & Landing page →

Nov 18, 11:55:00 GMT+0
Monitoring - Cloudflare, our DNS provider, is having an outage. The app may be inaccessible intermittently..

Nov 18, 12:04:25 GMT+0
Monitoring - Cloudflare seems to be restoring its service..

Nov 18, 17:47:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmi3fah8504cnzizr9lf7tw92 2025-11-17T17:32:53.510+00:00 2025-11-17T17:32:53.510+00:00 Issue Identified Type: Incident

Duration: 11 minutes

Affected Components: Web app

Nov 17, 17:32:53 GMT+0
Identified - Accounts page may not load. We have diagnosed the issue and are working on a solution..

Nov 17, 17:43:47 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmhm5jn6b02ti134lsssf9jsq 2025-11-05T15:27:59.897+00:00 2025-11-05T15:27:59.897+00:00 Issue Identified Type: Incident

Affected Components: Web app

Nov 5, 15:27:59 GMT+0
Resolved - This issue is now resolved..

]]> tag:status.monarch.com,2005:Incident/cmhfnkcxa01c7rvaqz5ud0n4h 2025-11-01T02:18:03.076+00:00 2025-11-01T02:18:03.076+00:00 Some users may be experiencing failed Amazon syncs with the Retail Extension Type: Incident

Duration: 41 minutes

Affected Components: Browser Extensions

Nov 1, 02:18:03 GMT+0
Investigating - We are currently investigating this incident..

Nov 1, 02:36:12 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 1, 02:59:31 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmh2e7n9e00mrdfb87t4ei07w 2025-10-22T19:35:12.838+00:00 2025-10-22T19:35:12.838+00:00 We are performing a database migration, which may result in some temporary disruptions Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: Mobile Applications, Web app

Oct 22, 19:35:12 GMT+0
Investigating - We are currently investigating this incident..

Oct 22, 21:15:13 GMT+0
Resolved - This incident has been resolved..

Oct 22, 19:41:59 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 22, 20:03:26 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.monarch.com,2005:Incident/cmgz8p3xk02nomx241e50fx1c 2025-10-20T14:37:31.670+00:00 2025-10-20T14:37:31.670+00:00 Degraded performance due to third-party outage. New signups may be impacted. Type: Incident

Duration: 4 hours and 54 minutes

Affected Components: Web app, Mobile Applications

Oct 20, 14:37:31 GMT+0
Identified - We're currently experiencing degraded performance across our mobile and web apps due to a third-party service outage. New user signups are blocked on all platforms -- if you'd like to create an account, please leave your email [here](https://monarchmoney.typeform.com/to/s9WFCRjB) and we'll contact you once signups are restored. Billing functions including subscription cancellations and account management are also experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible..

Oct 20, 19:31:52 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Maintenance/cmgjx7c5l000s2udpjojxxsta 2025-10-16T20:00:00.000+00:00 2025-10-16T20:00:00.000+00:00 Planned Maintenance Type: Maintenance

Duration: 2 hours and 1 minute

Affected Components: Connection Status Dashboard, , Monarch Money, Mobile Applications, Web app, API, Website & Landing page →

Oct 16, 20:00:00 GMT+0
Identified - We have scheduled a routine maintenance and will update at the scheduled time. .

Oct 16, 20:03:26 GMT+0
Identified - Maintenance is now in progress - we are updating our primary domain from [monarchmoney.com](http://monarchmoney.com) to [monarch.com](http://monarch.com). Learn more: <https://help.monarchmoney.com/hc/en-us/articles/41676405763860-Monarch-Domain-change>.

Oct 16, 22:04:22 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.monarch.com,2005:Incident/cmgr3vx6r019aicllqe521i10 2025-10-14T22:00:41.908+00:00 2025-10-15T00:40:48.920+00:00 Some Safari users are seeing a white screen when logging in or updating billing Type: Incident

Duration: 2 hours and 40 minutes

Affected Components: Web app

Oct 15, 00:40:48 GMT+0
Resolved - This incident has been resolved..

Oct 14, 22:00:41 GMT+0
Investigating - We are currently investigating this incident..

Oct 14, 22:26:13 GMT+0
Monitoring - We're starting to see the issue mitigated, customers are now able to login to safari.

]]> tag:status.monarch.com,2005:Incident/cmgi4pkjb00vh2q9nrk1zkwxv 2025-10-08T15:13:49.828+00:00 2025-10-08T15:13:49.828+00:00 Connection Status dashboard not displaying "success" metric Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: Connection Status Dashboard

Oct 8, 15:13:49 GMT+0
Identified - The Connection Status dashboard is not displaying a "success" metric for any financial institutions. We are continuing to work on a fix..

Oct 8, 16:19:49 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmf2vvjto006o1w0lpvglflh7 2025-09-02T18:30:17.099+00:00 2025-09-02T18:30:17.099+00:00 Monarch web app is showing a white screen for all pages Type: Incident

Duration: 16 minutes

Affected Components: Web app

Sep 2, 18:30:17 GMT+0
Identified - We have identified the problem, and are working on a fix for this incident..

Sep 2, 18:46:25 GMT+0
Resolved - This incident has been resolved..

Sep 2, 18:38:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.monarch.com,2005:Incident/cme97xrft007ydkbdrtb7tzjc 2025-08-12T23:49:00.000+00:00 2025-08-13T00:37:14.260+00:00 MX is facing an outage - syncs are delayed Type: Incident

Duration: 48 minutes

Affected Components: MX Integration

Aug 13, 00:37:14 GMT+0
Resolved - MX syncs are healthy again.

Aug 12, 23:49:00 GMT+0
Investigating - We are monitoring the incident.

Aug 13, 00:00:00 GMT+0
Identified - MX is facing an outage - syncs are delayed.

]]> tag:status.monarch.com,2005:Incident/cmdyxwezs003510b92q84rzd6 2025-08-05T19:00:00.000+00:00 2025-08-05T19:00:00.000+00:00 MX integration is experiencing an outage Type: Incident

Duration: 29 minutes

Affected Components: MX Integration

Aug 5, 19:00:00 GMT+0
Monitoring - We have seen activity return to normal and will continue to monitor.

Aug 5, 19:29:00 GMT+0
Resolved - MX has confirmed resolution..

]]> tag:status.monarch.com,2005:Incident/cmcuq4wwm01c8wjiowmsas0lf 2025-07-08T16:08:02.267+00:00 2025-07-08T16:08:02.267+00:00 MX connections are not working Type: Incident

Duration: 2 hours and 17 minutes

Affected Components: MX Integration

Jul 8, 16:08:02 GMT+0
Investigating - We are currently investigating errors when customers try to connect, reconnect, and sync accounts connected to MX..

Jul 8, 17:20:28 GMT+0
Monitoring - We are no longer receiving errors from MX. Customers can now connect, reconnect and sync accounts connected with MX. .

Jul 8, 18:25:03 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmctulmkt00w8l6l3h63xh4m8 2025-07-08T01:25:14.309+00:00 2025-07-08T01:25:14.309+00:00 New Spinwheel connections are unavailable Type: Incident

Duration: 1 hour and 45 minutes

Affected Components: Spinwheel Integration

Jul 8, 01:25:14 GMT+0
Identified - Spinwheel is facing an incident that affects our ability to onboard new Spinwheel connections to the platform. Bill sync may be delayed for statements that were made available today..

Jul 8, 03:10:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Incident/cmc241bs5000mga2td7rq9ih6 2025-06-18T15:00:00.000+00:00 2025-06-18T17:12:23.085+00:00 Some amazon orders are failing to sync Type: Incident

Duration: 6 hours and 8 minutes

Jun 18, 17:12:23 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Please ensure that you're on the latest version of the Chrome extension (1.0.10)..

Jun 18, 15:00:00 GMT+0
Identified - We are working on a fix for this incident..

Jun 18, 21:08:16 GMT+0
Resolved - This incident has been resolved. Please ensure that you're on the latest version of the Chrome extension (1.0.10 or above)..

]]> tag:status.monarch.com,2005:Incident/cmbtu91v90046lnngcnwt3fmv 2025-06-12T19:00:00.000+00:00 2025-06-12T19:00:00.000+00:00 Degraded functionality / performance due to external service errors Type: Incident

Duration: 2 hours and 54 minutes

Affected Components: API, Web app, Mobile Applications, Browser Extensions

Jun 12, 19:00:00 GMT+0
Monitoring - Due to external services intermittently erroring, we are experiencing issues with some services..

Jun 12, 21:54:23 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.monarch.com,2005:Maintenance/cma40fgl2001vhzkai7xfh537 2025-05-01T04:48:43.691+00:00 2025-05-01T05:22:02.274+00:00 Planned Maintenance Type: Maintenance

Duration: 33 minutes

Affected Components: API, Web app, Mobile Applications

May 1, 05:22:02 GMT+0
Completed - The scheduled maintenance is complete.

May 1, 05:00:00 GMT+0
Identified - Monarch will perform essential networking upgrades between 10:00pm – 10:30pm PST. During this window, you may experience up to 15 minutes of limited functionality..

May 1, 04:48:43 GMT+0
Identified - We are currently performing a scheduled maintenance.

]]> tag:status.monarch.com,2005:Maintenance/clvg6sp2332208bqop0x8eyqhw 2024-04-29T06:30:00.000+00:00 2024-04-29T06:30:00.000+00:00 Planned maintenance - app may be offline for 10-15 minutes. Type: Maintenance

Duration: 50 minutes

Affected Components: , Website & Landing page →

Apr 29, 06:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. The app may be unavailable for 10-15 minutes during this window..

Apr 29, 07:20:04 GMT+0
Completed - Maintenance has completed successfully..

Apr 29, 06:30:01 GMT+0
Identified - Maintenance is now in progress.

]]>