Monarch Money Status - Incident history https://status.monarch.com Monarch Money Mon, 27 Apr 2026 17:00:52 +0000 MX is facing an outage. New connections through MX will fail, and MX syncs are delayed Type: Incident Duration: 2 hours and 41 minutes Affected Components: MX Integration Apr 27, 17:00:52 GMT+0 - Investigating - We are currently investigating this incident. Apr 27, 19:42:05 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 41 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>17:00:52</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>19:42:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 27 Apr 2026 17:00:52 +0000 https://status.monarch.com/incident/cmohj800h026k2igc3o7m6aej https://status.monarch.com/incident/cmohj800h026k2igc3o7m6aej Issues accessing Monarch dashboard Type: Incident Duration: 20 minutes Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration Apr 22, 21:15:00 GMT+0 - Monitoring - Some users are experiencing issues loading the Monarch web app Apr 22, 21:30:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 22, 21:35:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: , , , , , , , , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:15:00</var> GMT+0</small><br><strong>Monitoring</strong> - Some users are experiencing issues loading the Monarch web app.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:35:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 22 Apr 2026 21:15:00 +0000 https://status.monarch.com/incident/cmoalf2qo0011v06wddib8s54 https://status.monarch.com/incident/cmoalf2qo0011v06wddib8s54 Scheduled maintenance for database upgrade Type: Maintenance Duration: 1 hour and 11 minutes Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration Apr 9, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 9, 06:04:35 GMT+0 - Identified - Maintenance is now in progress. Apr 9, 07:15:46 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 11 minutes

Affected Components: , , , , , , , , ,

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>06:04:35</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>07:15:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 9 Apr 2026 06:00:00 +0000 https://status.monarch.com/maintenance/cmnr2nzyj08sy3y8a1d40p4jz https://status.monarch.com/maintenance/cmnr2nzyj08sy3y8a1d40p4jz We have scheduled a routine maintenance and will update at the scheduled time. Type: Maintenance Duration: 27 minutes Affected Components: Mobile Applications, Web app, Browser Extensions, API Apr 7, 07:25:09 GMT+0 - Identified - Maintenance is now in progress. Apr 7, 07:51:48 GMT+0 - Completed - Maintenance has completed successfully. Apr 7, 02:00:00 GMT+0 - Identified - We are performing a database upgrade and expect the platform to be unavailable while the operation is ongoing. Type: Maintenance

Duration: 27 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>07:25:09</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>07:51:48</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing a database upgrade and expect the platform to be unavailable while the operation is ongoing..</p> ]]> Tue, 7 Apr 2026 02:00:00 +0000 https://status.monarch.com/maintenance/cmng9h0dl024hmdkuczfzpwzi https://status.monarch.com/maintenance/cmng9h0dl024hmdkuczfzpwzi CDN update for web application frontend and static assets Type: Maintenance Duration: 48 minutes Affected Components: Web app, API Mar 18, 21:30:00 GMT+0 - Identified - A brief interruption or increase in latency is possible for the web app. It should not affect mobile. Mar 18, 21:30:01 GMT+0 - Identified - Maintenance is now in progress Mar 18, 22:18:08 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 48 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Identified</strong> - A brief interruption or increase in latency is possible for the web app. It should not affect mobile..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>22:18:08</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 18 Mar 2026 21:30:00 +0000 https://status.monarch.com/maintenance/cmmwbjnq7006h6tw1e49wbfkw https://status.monarch.com/maintenance/cmmwbjnq7006h6tw1e49wbfkw Issue Identified - Billing Type: Incident Affected Components: Stripe API Mar 8, 17:15:53 GMT+0 - Resolved - We have identified an issue with processing upcoming invoices. Processing subscription payments may be delayed. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>17:15:53</var> GMT+0</small><br><strong>Resolved</strong> - We have identified an issue with processing upcoming invoices. Processing subscription payments may be delayed..</p> ]]> Sun, 8 Mar 2026 17:15:53 +0000 https://status.monarch.com/incident/cmmi0k6ea00vm10xemdo9ocew https://status.monarch.com/incident/cmmi0k6ea00vm10xemdo9ocew Amazon Retail Sync Issues Type: Incident Duration: 1 hour and 8 minutes Affected Components: Browser Extensions Mar 5, 20:40:03 GMT+0 - Investigating - We have identified an issue affecting Amazon syncs with the Retail Sync Extension. We are working on a fix. Mar 5, 21:48:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 8 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:40:03</var> GMT+0</small><br><strong>Investigating</strong> - We have identified an issue affecting Amazon syncs with the Retail Sync Extension. We are working on a fix..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:48:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Mar 2026 20:40:03 +0000 https://status.monarch.com/incident/cmmdxj6an04ojpvzwzi73iw2d https://status.monarch.com/incident/cmmdxj6an04ojpvzwzi73iw2d Planned Maintenance - Database Maintenance Type: Maintenance Duration: 2 hours Affected Components: Coinbase Integration, Mobile Applications, Spinwheel Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration Feb 18, 07:00:00 GMT+0 - Identified - We have scheduled a routine Database maintenance and will update at the scheduled time. Feb 18, 09:00:00 GMT+0 - Completed - Maintenance was completed successfully. Type: Maintenance

Duration: 2 hours

Affected Components: , , , , , , , , ,

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have scheduled a routine Database maintenance and will update at the scheduled time..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance was completed successfully..</p> ]]> Wed, 18 Feb 2026 07:00:00 +0000 https://status.monarch.com/maintenance/cmlqt7nzo04rndsfjv3a23ik0 https://status.monarch.com/maintenance/cmlqt7nzo04rndsfjv3a23ik0 Third-Party Service Disruption Type: Incident Duration: 22 minutes Affected Components: Spinwheel Integration, Coinbase Integration, Mobile Applications, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, Finicity Integration Feb 10, 20:55:57 GMT+0 - Investigating - We're currently experiencing degraded performance across our mobile and web app billing APIs due to a third-party service outage. Billing functions are experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible. Feb 10, 21:13:32 GMT+0 - Monitoring - The third-party service has implemented a fix and are we are currently monitoring the result. Feb 10, 21:18:11 GMT+0 - Resolved - We have confirmed this issue has been fixed and will be reviewing the findings. Type: Incident

Duration: 22 minutes

Affected Components: , , , , , , , , ,

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>20:55:57</var> GMT+0</small><br><strong>Investigating</strong> - We're currently experiencing degraded performance across our mobile and web app billing APIs due to a third-party service outage. Billing functions are experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>21:13:32</var> GMT+0</small><br><strong>Monitoring</strong> - The third-party service has implemented a fix and are we are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>21:18:11</var> GMT+0</small><br><strong>Resolved</strong> - We have confirmed this issue has been fixed and will be reviewing the findings..</p> ]]> Tue, 10 Feb 2026 20:55:57 +0000 https://status.monarch.com/incident/cmlh2z0u418ri10jyqsfb9gt8 https://status.monarch.com/incident/cmlh2z0u418ri10jyqsfb9gt8 Planned Database Maintenance Type: Maintenance Affected Components: Mobile Applications, Web app, Monarch Money, Browser Extensions, API Feb 4, 07:00:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. Type: Maintenance

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Wed, 4 Feb 2026 07:00:00 +0000 https://status.monarch.com/maintenance/cml690pym01lo10kte4l3lrtk https://status.monarch.com/maintenance/cml690pym01lo10kte4l3lrtk Billing and Sign up Issue Identified Type: Incident Duration: 3 hours and 26 minutes Affected Components: Mobile Applications, Web app Dec 16, 00:15:00 GMT+0 - Identified - We have diagnosed the issue and are working on a solution. Dec 16, 02:47:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 16, 03:41:17 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 26 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>00:15:00</var> GMT+0</small><br><strong>Identified</strong> - We have diagnosed the issue and are working on a solution..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>02:47:43</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>03:41:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 16 Dec 2025 00:15:00 +0000 https://status.monarch.com/incident/cmj7udfhh0ainfsttak88vo2v https://status.monarch.com/incident/cmj7udfhh0ainfsttak88vo2v Planned Database Maintenance Type: Incident Duration: 3 hours and 32 minutes Dec 12, 07:38:39 GMT+0 - Monitoring - We are currently performing scheduled database maintenance and expect 2-5 minutes of downtime. Dec 12, 11:10:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 32 minutes

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>07:38:39</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently performing scheduled database maintenance and expect 2-5 minutes of downtime..</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>11:10:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 12 Dec 2025 07:38:39 +0000 https://status.monarch.com/incident/cmj2k2l5o05bothagsycucxcb https://status.monarch.com/incident/cmj2k2l5o05bothagsycucxcb Planned Database Maintenance Type: Maintenance Duration: 4 hours and 53 minutes Affected Components: Mobile Applications, Spinwheel Integration, Coinbase Integration, Web app, Connection Status Dashboard, Monarch Money, Browser Extensions, API, MX Integration, , Finicity Integration, Third Party Services → Dec 12, 06:00:00 GMT+0 - Identified - We have scheduled a routine Database maintenance and will update at the scheduled time. Dec 12, 06:18:35 GMT+0 - Identified - We are currently performing a scheduled maintenance Dec 12, 11:11:26 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 hours and 53 minutes

Affected Components: , , , , , , , , , ,

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have scheduled a routine Database maintenance and will update at the scheduled time..</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>06:18:35</var> GMT+0</small><br><strong>Identified</strong> - We are currently performing a scheduled maintenance.</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>11:11:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 12 Dec 2025 06:00:00 +0000 https://status.monarch.com/maintenance/cmizgk9ga02ohfkskoze2jcjx https://status.monarch.com/maintenance/cmizgk9ga02ohfkskoze2jcjx Issue Identified Type: Incident Duration: 14 hours and 34 minutes Affected Components: Browser Extensions Dec 10, 23:57:04 GMT+0 - Identified - We are investigating degraded performance because of a downstream service outage. Retail syncs may not work, and category selection may be affected. Dec 11, 00:49:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. The category latency should be resolved, but some retail syncs remain affected. Dec 11, 14:30:47 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 14 hours and 34 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>23:57:04</var> GMT+0</small><br><strong>Identified</strong> - We are investigating degraded performance because of a downstream service outage. Retail syncs may not work, and category selection may be affected..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>00:49:54</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. The category latency should be resolved, but some retail syncs remain affected..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>14:30:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 10 Dec 2025 23:57:04 +0000 https://status.monarch.com/incident/cmj0o54g502fipwda8wzw1i0h https://status.monarch.com/incident/cmj0o54g502fipwda8wzw1i0h Issues with our DNS provider, app inaccessible Type: Incident Duration: 5 hours and 53 minutes Affected Components: Mobile Applications, Web app, Connection Status Dashboard, Monarch Money, , Browser Extensions, API, Website & Landing page → Nov 18, 11:55:00 GMT+0 - Monitoring - Cloudflare, our DNS provider, is having an outage. The app may be inaccessible intermittently. Nov 18, 12:04:25 GMT+0 - Monitoring - Cloudflare seems to be restoring its service. Nov 18, 17:47:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 53 minutes

Affected Components: , , , , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:55:00</var> GMT+0</small><br><strong>Monitoring</strong> - Cloudflare, our DNS provider, is having an outage. The app may be inaccessible intermittently..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:04:25</var> GMT+0</small><br><strong>Monitoring</strong> - Cloudflare seems to be restoring its service..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:47:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Nov 2025 11:55:00 +0000 https://status.monarch.com/incident/cmi4k554f003wsp9dkubo9h5a https://status.monarch.com/incident/cmi4k554f003wsp9dkubo9h5a Issue Identified Type: Incident Duration: 11 minutes Affected Components: Web app Nov 17, 17:32:53 GMT+0 - Identified - Accounts page may not load. We have diagnosed the issue and are working on a solution. Nov 17, 17:43:47 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:32:53</var> GMT+0</small><br><strong>Identified</strong> - Accounts page may not load. We have diagnosed the issue and are working on a solution..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:43:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 17 Nov 2025 17:32:53 +0000 https://status.monarch.com/incident/cmi3fah8504cnzizr9lf7tw92 https://status.monarch.com/incident/cmi3fah8504cnzizr9lf7tw92 Issue Identified Type: Incident Affected Components: Web app Nov 5, 15:27:59 GMT+0 - Resolved - This issue is now resolved. Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>15:27:59</var> GMT+0</small><br><strong>Resolved</strong> - This issue is now resolved..</p> ]]> Wed, 5 Nov 2025 15:27:59 +0000 https://status.monarch.com/incident/cmhm5jn6b02ti134lsssf9jsq https://status.monarch.com/incident/cmhm5jn6b02ti134lsssf9jsq Some users may be experiencing failed Amazon syncs with the Retail Extension Type: Incident Duration: 41 minutes Affected Components: Browser Extensions Nov 1, 02:18:03 GMT+0 - Investigating - We are currently investigating this incident. Nov 1, 02:36:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 1, 02:59:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 41 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>02:18:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>02:36:12</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>02:59:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 1 Nov 2025 02:18:03 +0000 https://status.monarch.com/incident/cmhfnkcxa01c7rvaqz5ud0n4h https://status.monarch.com/incident/cmhfnkcxa01c7rvaqz5ud0n4h We are performing a database migration, which may result in some temporary disruptions Type: Incident Duration: 1 hour and 40 minutes Affected Components: Mobile Applications, Web app Oct 22, 19:35:12 GMT+0 - Investigating - We are currently investigating this incident. Oct 22, 21:15:13 GMT+0 - Resolved - This incident has been resolved. Oct 22, 19:41:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 22, 20:03:26 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:35:12</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>21:15:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:41:59</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>20:03:26</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Wed, 22 Oct 2025 19:35:12 +0000 https://status.monarch.com/incident/cmh2e7n9e00mrdfb87t4ei07w https://status.monarch.com/incident/cmh2e7n9e00mrdfb87t4ei07w Degraded performance due to third-party outage. New signups may be impacted. Type: Incident Duration: 4 hours and 54 minutes Affected Components: Web app, Mobile Applications Oct 20, 14:37:31 GMT+0 - Identified - We're currently experiencing degraded performance across our mobile and web apps due to a third-party service outage. New user signups are blocked on all platforms -- if you'd like to create an account, please leave your email [here](https://monarchmoney.typeform.com/to/s9WFCRjB) and we'll contact you once signups are restored. Billing functions including subscription cancellations and account management are also experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible. Oct 20, 19:31:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 54 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:37:31</var> GMT+0</small><br><strong>Identified</strong> - We're currently experiencing degraded performance across our mobile and web apps due to a third-party service outage. New user signups are blocked on all platforms -- if you'd like to create an account, please leave your email [here](https://monarchmoney.typeform.com/to/s9WFCRjB) and we'll contact you once signups are restored. Billing functions including subscription cancellations and account management are also experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>19:31:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 14:37:31 +0000 https://status.monarch.com/incident/cmgz8p3xk02nomx241e50fx1c https://status.monarch.com/incident/cmgz8p3xk02nomx241e50fx1c Planned Maintenance Type: Maintenance Duration: 2 hours and 1 minute Affected Components: Connection Status Dashboard, , Monarch Money, Mobile Applications, Web app, API, Website & Landing page → Oct 16, 20:00:00 GMT+0 - Identified - We have scheduled a routine maintenance and will update at the scheduled time. Oct 16, 20:03:26 GMT+0 - Identified - Maintenance is now in progress - we are updating our primary domain from [monarchmoney.com](http://monarchmoney.com) to [monarch.com](http://monarch.com). Learn more: <https://help.monarchmoney.com/hc/en-us/articles/41676405763860-Monarch-Domain-change> Oct 16, 22:04:22 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 hours and 1 minute

Affected Components: , , , , ,

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have scheduled a routine maintenance and will update at the scheduled time. .</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>20:03:26</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress - we are updating our primary domain from [monarchmoney.com](http://monarchmoney.com) to [monarch.com](http://monarch.com). Learn more: <https://help.monarchmoney.com/hc/en-us/articles/41676405763860-Monarch-Domain-change>.</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>22:04:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 16 Oct 2025 20:00:00 +0000 https://status.monarch.com/maintenance/cmgjx7c5l000s2udpjojxxsta https://status.monarch.com/maintenance/cmgjx7c5l000s2udpjojxxsta Some Safari users are seeing a white screen when logging in or updating billing Type: Incident Duration: 2 hours and 40 minutes Affected Components: Web app Oct 15, 00:40:48 GMT+0 - Resolved - This incident has been resolved. Oct 14, 22:00:41 GMT+0 - Investigating - We are currently investigating this incident. Oct 14, 22:26:13 GMT+0 - Monitoring - We're starting to see the issue mitigated, customers are now able to login to safari Type: Incident

Duration: 2 hours and 40 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>00:40:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>22:00:41</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>22:26:13</var> GMT+0</small><br><strong>Monitoring</strong> - We're starting to see the issue mitigated, customers are now able to login to safari.</p> ]]> Tue, 14 Oct 2025 22:00:41 +0000 https://status.monarch.com/incident/cmgr3vx6r019aicllqe521i10 https://status.monarch.com/incident/cmgr3vx6r019aicllqe521i10 Connection Status dashboard not displaying "success" metric Type: Incident Duration: 1 hour and 6 minutes Affected Components: Connection Status Dashboard Oct 8, 15:13:49 GMT+0 - Identified - The Connection Status dashboard is not displaying a "success" metric for any financial institutions. We are continuing to work on a fix. Oct 8, 16:19:49 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>15:13:49</var> GMT+0</small><br><strong>Identified</strong> - The Connection Status dashboard is not displaying a "success" metric for any financial institutions. We are continuing to work on a fix..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>16:19:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Oct 2025 15:13:49 +0000 https://status.monarch.com/incident/cmgi4pkjb00vh2q9nrk1zkwxv https://status.monarch.com/incident/cmgi4pkjb00vh2q9nrk1zkwxv Monarch web app is showing a white screen for all pages Type: Incident Duration: 16 minutes Affected Components: Web app Sep 2, 18:30:17 GMT+0 - Identified - We have identified the problem, and are working on a fix for this incident. Sep 2, 18:46:25 GMT+0 - Resolved - This incident has been resolved. Sep 2, 18:38:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>18:30:17</var> GMT+0</small><br><strong>Identified</strong> - We have identified the problem, and are working on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>18:46:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>18:38:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 2 Sep 2025 18:30:17 +0000 https://status.monarch.com/incident/cmf2vvjto006o1w0lpvglflh7 https://status.monarch.com/incident/cmf2vvjto006o1w0lpvglflh7 MX is facing an outage - syncs are delayed Type: Incident Duration: 48 minutes Affected Components: MX Integration Aug 13, 00:37:14 GMT+0 - Resolved - MX syncs are healthy again Aug 12, 23:49:00 GMT+0 - Investigating - We are monitoring the incident Aug 13, 00:00:00 GMT+0 - Identified - MX is facing an outage - syncs are delayed Type: Incident

Duration: 48 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>00:37:14</var> GMT+0</small><br><strong>Resolved</strong> - MX syncs are healthy again.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>23:49:00</var> GMT+0</small><br><strong>Investigating</strong> - We are monitoring the incident.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - MX is facing an outage - syncs are delayed.</p> ]]> Tue, 12 Aug 2025 23:49:00 +0000 https://status.monarch.com/incident/cme97xrft007ydkbdrtb7tzjc https://status.monarch.com/incident/cme97xrft007ydkbdrtb7tzjc MX integration is experiencing an outage Type: Incident Duration: 29 minutes Affected Components: MX Integration Aug 5, 19:00:00 GMT+0 - Monitoring - We have seen activity return to normal and will continue to monitor Aug 5, 19:29:00 GMT+0 - Resolved - MX has confirmed resolution. Type: Incident

Duration: 29 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We have seen activity return to normal and will continue to monitor.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>19:29:00</var> GMT+0</small><br><strong>Resolved</strong> - MX has confirmed resolution..</p> ]]> Tue, 5 Aug 2025 19:00:00 +0000 https://status.monarch.com/incident/cmdyxwezs003510b92q84rzd6 https://status.monarch.com/incident/cmdyxwezs003510b92q84rzd6 MX connections are not working Type: Incident Duration: 2 hours and 17 minutes Affected Components: MX Integration Jul 8, 16:08:02 GMT+0 - Investigating - We are currently investigating errors when customers try to connect, reconnect, and sync accounts connected to MX. Jul 8, 17:20:28 GMT+0 - Monitoring - We are no longer receiving errors from MX. Customers can now connect, reconnect and sync accounts connected with MX. Jul 8, 18:25:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 17 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>16:08:02</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating errors when customers try to connect, reconnect, and sync accounts connected to MX..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>17:20:28</var> GMT+0</small><br><strong>Monitoring</strong> - We are no longer receiving errors from MX. Customers can now connect, reconnect and sync accounts connected with MX. .</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>18:25:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 8 Jul 2025 16:08:02 +0000 https://status.monarch.com/incident/cmcuq4wwm01c8wjiowmsas0lf https://status.monarch.com/incident/cmcuq4wwm01c8wjiowmsas0lf New Spinwheel connections are unavailable Type: Incident Duration: 1 hour and 45 minutes Affected Components: Spinwheel Integration Jul 8, 01:25:14 GMT+0 - Identified - Spinwheel is facing an incident that affects our ability to onboard new Spinwheel connections to the platform. Bill sync may be delayed for statements that were made available today. Jul 8, 03:10:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 45 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>01:25:14</var> GMT+0</small><br><strong>Identified</strong> - Spinwheel is facing an incident that affects our ability to onboard new Spinwheel connections to the platform. Bill sync may be delayed for statements that were made available today..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>03:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 8 Jul 2025 01:25:14 +0000 https://status.monarch.com/incident/cmctulmkt00w8l6l3h63xh4m8 https://status.monarch.com/incident/cmctulmkt00w8l6l3h63xh4m8 Some amazon orders are failing to sync Type: Incident Duration: 6 hours and 8 minutes Jun 18, 17:12:23 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Please ensure that you're on the latest version of the Chrome extension (1.0.10). Jun 18, 15:00:00 GMT+0 - Identified - We are working on a fix for this incident. Jun 18, 21:08:16 GMT+0 - Resolved - This incident has been resolved. Please ensure that you're on the latest version of the Chrome extension (1.0.10 or above). Type: Incident

Duration: 6 hours and 8 minutes

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>17:12:23</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. Please ensure that you're on the latest version of the Chrome extension (1.0.10)..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are working on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>21:08:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Please ensure that you're on the latest version of the Chrome extension (1.0.10 or above)..</p> ]]> Wed, 18 Jun 2025 15:00:00 +0000 https://status.monarch.com/incident/cmc241bs5000mga2td7rq9ih6 https://status.monarch.com/incident/cmc241bs5000mga2td7rq9ih6 Degraded functionality / performance due to external service errors Type: Incident Duration: 2 hours and 54 minutes Affected Components: API, Web app, Mobile Applications, Browser Extensions Jun 12, 19:00:00 GMT+0 - Monitoring - Due to external services intermittently erroring, we are experiencing issues with some services. Jun 12, 21:54:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 54 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Due to external services intermittently erroring, we are experiencing issues with some services..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>21:54:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Jun 2025 19:00:00 +0000 https://status.monarch.com/incident/cmbtu91v90046lnngcnwt3fmv https://status.monarch.com/incident/cmbtu91v90046lnngcnwt3fmv Issues with accessing Monarch Type: Incident Duration: 12 minutes Affected Components: Web app, Mobile Applications Jun 9, 23:15:00 GMT+0 - Investigating - We are actively looking into a reported issue. Jun 10, 00:44:37 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 10, 00:48:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 12 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We are actively looking into a reported issue..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>00:44:37</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>00:48:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 9 Jun 2025 23:15:00 +0000 https://status.monarch.com/incident/cmbpsicqc0008eg9xc0xr2eqa https://status.monarch.com/incident/cmbpsicqc0008eg9xc0xr2eqa Issues with Coinbase connectivity Type: Incident Duration: 10 hours and 14 minutes Affected Components: Coinbase Integration May 14, 02:41:31 GMT+0 - Resolved - This incident has been resolved. May 13, 16:27:56 GMT+0 - Investigating - We're currently investigating an issue preventing new Coinbase connections and updates to existing ones. Thanks for your patience while we work on a fix. May 14, 00:47:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 10 hours and 14 minutes

Affected Components:

<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>02:41:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>16:27:56</var> GMT+0</small><br><strong>Investigating</strong> - We're currently investigating an issue preventing new Coinbase connections and updates to existing ones. Thanks for your patience while we work on a fix..</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>00:47:53</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 13 May 2025 16:27:56 +0000 https://status.monarch.com/incident/cmamq6tdj001ei2pnh70reqsm https://status.monarch.com/incident/cmamq6tdj001ei2pnh70reqsm Planned Maintenance Type: Maintenance Duration: 33 minutes Affected Components: API, Web app, Mobile Applications May 1, 05:22:02 GMT+0 - Completed - The scheduled maintenance is complete May 1, 05:00:00 GMT+0 - Identified - Monarch will perform essential networking upgrades between 10:00pm – 10:30pm PST. During this window, you may experience up to 15 minutes of limited functionality. May 1, 04:48:43 GMT+0 - Identified - We are currently performing a scheduled maintenance Type: Maintenance

Duration: 33 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>05:22:02</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance is complete.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Monarch will perform essential networking upgrades between 10:00pm – 10:30pm PST. During this window, you may experience up to 15 minutes of limited functionality..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>04:48:43</var> GMT+0</small><br><strong>Identified</strong> - We are currently performing a scheduled maintenance.</p> ]]> Thu, 1 May 2025 04:48:43 +0000 https://status.monarch.com/maintenance/cma40fgl2001vhzkai7xfh537 https://status.monarch.com/maintenance/cma40fgl2001vhzkai7xfh537 Planned maintenance - app may be offline for 10-15 minutes. Type: Maintenance Duration: 50 minutes Affected Components: , Website & Landing page → Apr 29, 06:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. The app may be unavailable for 10-15 minutes during this window. Apr 29, 07:20:04 GMT+0 - Completed - Maintenance has completed successfully. Apr 29, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 50 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. The app may be unavailable for 10-15 minutes during this window..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>07:20:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 29 Apr 2024 06:30:00 +0000 https://status.monarch.com/maintenance/clvg6sp2332208bqop0x8eyqhw https://status.monarch.com/maintenance/clvg6sp2332208bqop0x8eyqhw