Monarch Money - Notice history

Web app experiencing major outage

Welcome!

Here's an overview of our current service components and their status. For detailed information about the sync status of financial institutions and to identify if there are any widespread issues, we've got you covered: Learn more about Financial Institution Sync Status.

100% - uptime

Monarch Money - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Web app - Major outage

100% - uptime
Sep 2025 · 99.96%Oct · 99.68%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Mobile Applications - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.74%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Connection Status Dashboard - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Browser Extensions - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

Issue Identified
  • Resolved
    Resolved

    This issue is now resolved.

Some users may be experiencing failed Amazon syncs with the Retail Extension
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2025

We are performing a database migration, which may result in some temporary disruptions
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Degraded performance due to third-party outage. New signups may be impacted.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We're currently experiencing degraded performance across our mobile and web apps due to a third-party service outage.

    New user signups are blocked on all platforms -- if you'd like to create an account, please leave your email here and we'll contact you once signups are restored. Billing functions including subscription cancellations and account management are also experiencing issues.

    We're actively monitoring the situation and working to restore full functionality as quickly as possible.

Planned Maintenance
Some Safari users are seeing a white screen when logging in or updating billing
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We're starting to see the issue mitigated, customers are now able to login to safari

  • Investigating
    Investigating
    We are currently investigating this incident.
Connection Status dashboard not displaying "success" metric
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The Connection Status dashboard is not displaying a "success" metric for any financial institutions. We are continuing to work on a fix.

Sep 2025

Monarch web app is showing a white screen for all pages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We have identified the problem, and are working on a fix for this incident.

Sep 2025 to Nov 2025

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