Monarch Money - Third-Party Service Disruption – Incident details

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Welcome!

Here's an overview of our current service components and their status. For detailed information about the sync status of financial institutions and to identify if there are any widespread issues, we've got you covered: Learn more about Financial Institution Sync Status.

Third-Party Service Disruption

Resolved
Partial outage 40 %
Started 5 months agoLasted 22 minutes

Affected

Website & Landing page

Operational from 8:55 PM to 9:18 PM

Monarch Money

Operational from 8:55 PM to 9:18 PM

Web app

Partial outage from 8:55 PM to 9:18 PM

Mobile Applications

Partial outage from 8:55 PM to 9:18 PM

Connection Status Dashboard

Operational from 8:55 PM to 9:18 PM

API

Partial outage from 8:55 PM to 9:18 PM

Updates
  • Resolved
    UTC
    Resolved

    We have confirmed this issue has been fixed and will be reviewing the findings.

  • Monitoring
    UTC
    Monitoring

    The third-party service has implemented a fix and are we are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We're currently experiencing degraded performance across our mobile and web app billing APIs due to a third-party service outage. Billing functions are experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible.